Daniel Contractors Limited prides itself on the processes in place, and continually being put in place to allow ‘feedback’ from all stakeholders to enable continuous improvement. At staff level we have our ‘Consult’ system where staff representatives have been elected to enable communication to the Management Team from all staff. This allows gap analysis and subsequent changes to improve the business and processes.
Continuous means ongoing. The process never stops and sustained success is more likely in organisations which regularly review their business methods and processes in the drive for improvement. Daniel Contractors Limited has many years experience of partnering and all relevant information is shared with our partners to ensure continuous improvement in all Projects.
Essential factors for continuous improvement
- Total commitment from senior management
- Opportunities for all employees to contribute to the continuous improvement process
- Ensuring employees know their role in achieving the business strategy
- Managing the performance and contribution of employees
- Good communications throughout the organisation
- Development and training of staff and linking training activities to operations and business strategy
- Signing up to recognised quality management systems and standards (Eg. BS EN ISO 9001 : 2000)
- Measuring and evaluating progress against key performance indicators and benchmarks
By continually reviewing these areas, change can be managed effectively and continuous improvement becomes a natural part of the business process. It creates steady growth and development by keeping the business focused on its aims, priorities and performance. The continuous improvement process has been shown to bring significant benefits to all types of organisations in a variety of sectors.
Business benefits
- Better business performance resulting in increased profits
- Enhanced customer satisfaction
- Improved staff morale
- Better job satisfaction and improved recruitment and retention figures
- Better communications within organisations
- Improved relations with suppliers
- Shorter lead-in time to market
- Better use of resources
- More efficient planning